Transparent Pricing, No Surprises
We accept most insurance—and we verify your coverage before your appointment so there are no surprises.
Insurance Plans We Accept
We work with most major insurance carriers. Our insurance verification specialist, Veronica, checks your coverage twice: when you book your appointment and again before you arrive.
This means you'll know exactly what your out-of-pocket costs will be before your first visit.
No surprises. No unexpected bills.
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Didn't find your insurance company?
We're continuously evaluating partnerships with additional insurance carriers. If you don't see your insurance listed, contact us anyway—we may have added it recently or can work with you on alternative options.
How We Make Insurance Easy
Book Your Appointment
When you schedule (online or by phone), we collect your insurance information.
We Verify Your Coverage (Twice)
We verify your insurance twice—when you book and again before your appointment.
We confirm your coverage is active, what your mental health benefits include, your copay or coinsurance, deductible status, and whether any prior authorizations are needed (like for Spravato or TMS).
You Know Your Costs Upfront
Before your appointment, we'll tell you exactly what you'll owe. No surprises when you check out.
What to Expect: Coverage & Costs
What does insurance typically cover?
Most insurance plans cover:
- Psychiatric evaluations
- Medication management appointments
- Follow-up visits
- Lab work (when medically necessary)
- Advanced treatments like Spravato and TMS (with prior authorization)
Coverage varies by plan. We verify your specific benefits before your first visit.
Will I have a copay?
It depends on your plan. You may have:
- Copay: Fixed amount per visit (e.g., $20, $30, $50)
- Coinsurance: Percentage of the visit cost (e.g., 20% after deductible)
- Deductible: Amount you pay before insurance kicks in
We'll tell you which applies to your plan and what you'll owe.
What if I haven't met my deductible yet?
If you haven't met your deductible, you'll pay the full visit cost until the deductible is met. After that, your copay or coinsurance applies.
We'll let you know your deductible status when we verify coverage.
Do you accept Medicare/Medicaid?
We accept Medicare and verify coverage just like any other insurance. Medicaid acceptance varies—contact us to check your specific plan.
What about prior authorization for Spravato or TMS?
Advanced treatments like Spravato and TMS often require prior authorization from insurance. We handle this process for you:
- Submit required documentation
- Provide medical necessity justification
- Follow up with insurance until approved
This process can take 1-2 weeks. We keep you informed throughout.
What if my insurance denies coverage?
If insurance denies coverage, we have options:
- Appeal the denial (we'll help with this)
- Cash pay rates
- Payment plans
- Alternative treatment options within your coverage
We work with you to find a solution.
Self-Pay Options
Don't have insurance? Prefer to pay out of pocket? We offer transparent cash pay pricing. Walk-ins are welcome.
New Patient Comprehensive Evaluation
Suboxone Initial Evaluation: $360.
Follow-Up Medication Management Visits
Suboxone Follow-up: $260.
Want to pay cash?
For cash-pay patients, we require a deposit when booking your first appointment. This ensures commitment and availability. Deposit applied to your first visit cost.
Out-of-Network? We Provide Superbills
If your insurance plan is out-of-network but offers out-of-network benefits, we can provide a superbill — a detailed receipt you submit to your insurance for potential reimbursement.
- You pay for services upfront (cash pay rates)
- We provide a superbill with all necessary codes and information
- You submit the superbill to your insurance
- Your insurance reimburses you based on your out-of-network benefits
Your Rights Under Federal Law
Under the No Surprises Act (effective January 2022), you have the right to a Good Faith Estimate of costs if you’re paying out-of-pocket, protection from surprise medical bills, and the ability to dispute charges that are much higher than expected.
We provide an estimate before treatment, and if a bill exceeds it by $400 or more, you can formally dispute it.
Need Help With Costs?
We believe everyone deserves access to quality mental health care. If cost is a barrier, talk to us. We never turn someone away because they can't afford care. Let's have an honest conversation about what's possible.
- Payment plans for ongoing treatment
- Referrals to community resources
Common Billing Questions
When do I pay for my appointment?
Payment is due at the time of service. We collect copays, coinsurance, or full payment at checkout after your appointment.
What if I need to cancel my appointment?
We require 24-hour notice for cancellations. Late cancellations or no-shows may result in a fee (typically $[TBD]). We understand emergencies happen—just let us know as soon as possible.
Can I use my HSA or FSA card?
Yes! Mental health services are HSA/FSA eligible. You can use your HSA or FSA card just like a regular debit/credit card.
Do you offer payment plans?
For patients paying out of pocket, we may offer payment plans for ongoing treatment or advanced treatments like Spravato or TMS. Discuss options with our billing team.
How do I get an itemized bill?
We provide itemized receipts/superbills upon request. Contact our office and we'll send you a detailed breakdown of charges.
What if my insurance pays less than expected?
Sometimes insurance processes claims differently than expected. If you receive a bill for more than anticipated, contact us. We'll review the claim and work with you to resolve any discrepancies.
Questions About Coverage or Billing?
Ready to Get Started?
We'll verify your insurance, explain your costs upfront, and make billing as painless as possible. No surprises. No runaround.